At RK Healing Crystals, your satisfaction is our priority. If you need to return a product, please review the guidelines below.

Eligibility for Returns

1. Return Window

  • You may return eligible products within 14 days of delivery.

2. Eligible Returns

  • Products that are defective, damaged, or incorrect.
  • Products you are not satisfied with, provided they are unused, in original condition, and in original packaging.
  • Proof of purchase and an unboxing video/photos are required for claims.

3. Non-Returnable Items

  • Personalized/custom-made items.
  • Sale, clearance, or promotional items marked non-returnable.
  • Gift cards and digital products.

4. Return Process

  1. Contact us at support@rkhealingcrystals.com or WhatsApp +91 84017 45679 with your order number and reason.
  2. Our team will confirm eligibility and share return instructions.
  3. Ship the item back using a trackable courier service.

📌 International customers are responsible for return shipping fees, customs duties, and handling charges.

5. Damaged or Incorrect Items

  • If your order arrives damaged/incorrect, notify us within 48 hours of delivery with photos and an unboxing video.
  • We will arrange a replacement or full refund, including shipping costs.

Contact Us

For assistance with returns, please contact:
📧 support@rkhealingcrystals.com
📞 +91 84017 45679